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Important
Ordering Information - Please read
before ordering.
The American Association Of
Webmasters also welcomes
International orders and our speedy
delivery service will reach most
destinations abroad in around 14
days. We ship UPS Global and
domestic! All trophy and plaque
orders are insured for up to 100.00
if the item arrives damaged.
Please Note* If
ordering a trophy or plaque, your
credit card bill will read: From The
American Association Of
Webmasters. We are,
In Association with The American
Association Of Webmasters
and share the same merchant account.
Upon
completion of your order we will
verify your winning URL address upon
check-out. If it DOES NOT MATCH our
database listing of winners the
Order will be voided and your Card
will not be debited.
Our Shopping Cart Security Policy
Our Commitment To Data Security
To prevent unauthorized access,
maintain data accuracy, and ensure
the correct use of information, we
have put in place appropriate
physical, electronic, and managerial
procedures to safeguard and secure
the information we collect online.
This site has security measures in
place to protect the loss, misuse
and alteration of the information
under our control.
We
use gnetworks (bettercart.com /
shopping cart) for protection. With
this system, customers' payment
information is encrypted and then
saved to a database. We can download
this information only by using an
SSL enabled browser from within the
Administration area. It is never
stored on the website in an
unencrypted form, nor sent via
email.
Refund Policy For Plaque or
Certificate Orders: There are
no refunds for custom engraved items
(within the USA)
or
international orders, due to
the shipping cost and foreign
customs opening packages and not
re-packaging them correctly. There
are no refunds on custom engraved
items taken within the USA. We
will allow exchanges or
replacements only, if your item
arrives damaged or if there was an
error in the engraving, that was our
mistake. If the customer has made an
typo error when filling out the
ordering form, there are no
refunds on engraved items.
Exchanges or replacements:
Please give us a call at:
888-519-9119 if your item has
arrived damaged. If the item
arrives damaged, you may return it
for a replacement, trophy, plaque or
certificate. Returns can be sent
to:
Mailing
Address:
American Association of Webmasters
P.O.Box 1284
Burlingame, CA 94011
Toll Free Phone: 888-519-9119
Fax: 650-403-4898
Please allow up
to 30 days for your replacement to
arrive. Be sure to enclose a copy
of the invoice that was supplied to
you upon ordering. If you are
unable to make a copy of the
invoice, please write down the
information that was asked on the
invoice (ordering form).
1.) Your first and last name
2.) Shipping address with city,
state, zip code and country
3.) Phone number with area code.
4.) E-mail address
5.) Award type you won (example: a
gold, silver, bronze or platinum) -
with the winning URL address
6.) Invoice number (ordering number)
If all of the information above is
not supplied, we are unable to
exchange your item.
The AAWM does not pay for the
cost of shipping on refunds, returns
or exchanges. Items
returned/exchanged, must be in the
original box with all labels in
place. For those items that are
refundable, refunds are made in the
form of the original payment.
Shipping cost are non-refundable.
Our Commitment To Privacy
Your privacy is
important to us. To better protect
your privacy we provide this notice
explaining our online information
practices and the choices you can
make about the way your information
is collected and used.
Please click here for our privacy
policy.
TERMS OF USE
and Refund Policy, for Other
PRODUCTS - Web Templates, Plaques,
Certificates, Memberships web
award application fees.
- There are NO
refunds on Webmaster Memberships
once your items have been emailed or
shipped to you and your website has
received advertisement on our
Members Ads page's . This
includes Deluxe Memberships.
Once we have sent you web templates
via email, there are NO REFUNDS!
We will only refund your membership
if there has been a typo on
the membership certificate we have
sent, along with the other items
shipped with your membership
package.
- There are
NO refunds on web template orders,
once we have sent you the zip files
to download! ALL web templates
come "As Is".
- There are
NO refunds on application fees to
the American Association Of
Webmasters Award Program.
(Even if your website does not win
an award from the AAWM).
Application fees include a full
website evaluation. If your
website does not win, the
application fee includes feedback
from our evaluators with tips on
improving your website, so you may
re-apply in the future or apply for
other web awards on the internet. |
